Mortgage Broker Software UK: What You Actually Need
Ask ten UK brokers what software they run and you'll get ten different stacks — sourcing tool, network CRM, spreadsheet, email, WhatsApp, DocuSign, a lender portal login for every provider. If you're asking what software do mortgage brokers need, the honest answer is: less than you're using, and better integrated than what you've got.
The core stack every UK mortgage broker needs
Ignore the noise. There are five categories that actually matter.
- Case & client management — your operating layer. A modern adviser-first CRM beats a generic sales CRM every time.
- Sourcing — Twenty7Tec, Iress or a network-provided sourcing tool. Non-negotiable.
- Factfind & document collection — through a client portal, not email. See fact-find software explained.
- Workflow automation — chasers, task creation, status updates. Not "email templates". See the best broker workflow automation tools.
- Reporting — pipeline, conversion, adviser workload. Without leaving the system.
Mortgage broker software UK: how the main tools compare
| Tool | Scope | Best for | Watch out for |
|---|---|---|---|
| Advizo | CRM, portal, factfind, workflow | Directly-authorised brokers, growing firms | Not a sourcing tool |
| Smartr365 | End-to-end platform | Network brokers | Network lock-in |
| Acre | End-to-end | New-model brokerages | Quote-based pricing |
| Twenty7Tec | Sourcing + CRM add-ons | Any broker | Point tool, needs integrating |
| The Key / MCube / 360 Lifecycle | Network CRM | AR firms in specific networks | You don't own the data |
What mortgage brokers overspend on
- Generic CRMs made "adviser-friendly" with paid consultants. Fine until FCA reviews arrive.
- E-signature tools paid per envelope, sitting outside the case record.
- Standalone factfind builders that don't feed anything.
- Marketing automation disconnected from the pipeline.
What mortgage brokers under-spend on
- A branded client portal — the single biggest reduction in admin any broker firm can make.
- Real workflow automation — automating chasers and stalls saves hours per week per adviser.
- Structured onboarding for new admin staff.
Software for mortgage brokers: platform vs. multiple tools
A platform reduces the joins. Multiple tools give you best-of-breed but push the integration cost onto your team. For most UK broker firms under 50 seats, a platform wins on total cost of ownership. See our full comparison of platform vs. multiple tools.
Mortgage broker software UK: pricing you can predict
Per-seat, all-inclusive beats tiered every time. Firms outgrow tiered pricing by month six. Advizo is £95 per seat, everything included — portal, factfind, workflow, reporting.
Frequently asked questions
What software do mortgage brokers use in the UK?
A typical UK broker runs a CRM/case management platform, a sourcing tool, a client portal, an e-signature tool and lender portals. The best-run firms consolidate the first three into one platform.
What's the best CRM for mortgage brokers?
An adviser-first CRM with case management, client portal and workflow automation built in. Generic sales CRMs need heavy customisation to be FCA-appropriate.
Do I need mortgage broker accounting software?
Most brokers use Xero or QuickBooks with a commission reconciliation add-on. You don't need mortgage-specific accounting software unless you're running a large network.
Is broker software different for AR firms vs directly authorised?
Yes. AR firms usually use the network's CRM. DA firms have more choice and can pick the best fit for how they actually work.
How much should broker software cost per seat?
Expect £70–£150 per seat per month for a modern all-in-one platform. Anything cheaper is usually a point tool; anything more is usually enterprise wealth software.
Can broker software integrate with sourcing tools?
Yes — modern platforms integrate with Twenty7Tec, Iress and lender APIs so cases flow between systems without rekeying.
What's the fastest way to reduce broker admin?
Move document collection off email onto a client portal, then automate the chasers. Two changes, biggest impact. See workflow automation for mortgage brokers.
Author
Financial Adviser Technology Specialists
Advizo is a UK-built business management platform designed specifically for mortgage brokers and financial advisers. Created to simplify operations, improve client management, and streamline day-to-day workflows, Advizo helps firms spend less time on admin and more time delivering exceptional client service. Through our blog, we share industry insights, business growth strategies, compliance updates, and practical guidance to support modern advisory firms across the UK.