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    Document Hub

    E-sign client documents inside Advizo

    Upload a PDF or start from a firm template, drop signature, initials, date and applicant name fields onto the page, and send it to your client for secure digital signing through the Advizo client portal. You get the signed PDF back — plus a completion certificate — automatically filed against the client.

    Document HubAwaiting signature
    Mortgage Advice Agreement
    Applicant 1 nameJames Thompson
    Date signedAuto-filled
    SignatureSign here →
    Sign on phone
    Signed & sent
    Completion certificate

    Signed by James Thompson · 09:42 BST · iPhone · IP 82.14.•.• · 4 fields completed

    Prepare, send, sign and file — all in one place, without a third-party signing tool

    Related capabilities: Client Portal, Message Hub, Document Requests

    Upload PDFs or use firm templates

    Start from an uploaded PDF — a lender form, protection application, disclosure pack or firm agreement — or reuse a saved template. Preview it before sending so you know exactly what the client will see.

    Drag-and-drop signing fields

    Drop signature, initials, date signed, Applicant 1 name and Applicant 2 name fields directly onto the PDF. Fields are colour-coded, ordered logically, and take just seconds to place with a guided wizard.

    Built for joint applications

    Dedicated Applicant 1 and Applicant 2 name fields are pre-filled from the client record and confirmable by the signer — ideal for joint mortgage and protection cases where both applicants need to sign the same document.

    Send securely through Message Hub

    Sending creates a secure signing link and posts a Review & Sign card into the client's Message Hub. The document also appears on the portal dashboard under Documents to sign — no email attachments, no external signing accounts.

    Sign on phone or desktop

    Clients adopt a signature by typing or drawing, and can switch to their phone via a QR flow to sign on the move while reviewing on desktop. The date is stamped automatically the moment they finish.

    Signed PDF + completion certificate

    The signed PDF is filed automatically against the client. Advisers see it in a full document view with a certificate sidebar showing signer, timestamp, IP address, device and fields completed — evidence you can rely on.

    Secure by design

    Signing links use secure one-time tokens hashed at rest, only the matching authenticated portal user can complete signing, and every event — created, sent, viewed, signed — is captured in an immutable audit trail.

    Drafts, statuses and visibility

    Save documents as drafts and edit them before sending. Track every envelope through Draft → Sent → Viewed → Signed (or Cancelled / Expired) from Document Hub and the client's record.

    One-click send for re-sign

    If a signature is wrong or the document needs correcting, clear the signature and resend to the same client with a single click. The PDF and field layout stay in place; the client gets a fresh Review & Sign request.

    Built for real advisory workflows

    Here's how firms like yours use this feature every day.

    Client agreement at the start of a case

    Upload your firm's Client Agreement PDF, drop signature and applicant name fields, and send it from the client record. The client signs from the portal, the signed copy is filed against them, and you have the certificate ready for compliance.

    Joint mortgage application sign-off

    For a joint mortgage, place Applicant 1 and Applicant 2 name fields, an initials box on every page, and a final signature. Both applicants confirm their name and sign in the client portal — no printing, no scanning, no email chains.

    Protection suitability disclosure

    Send a protection suitability disclosure with a description explaining what the client is agreeing to. They review, adopt a signature, and finish — the signed PDF and audit trail attach automatically to the protection case.

    Fast re-sign when something changes

    If a lender pack needs a correction after the client has signed, clear the previous signature and re-send in one click. The client gets a new Message Hub request on the same document — no rebuild required.

    FAQs

    Frequently asked questions

    How do I get a client to digitally sign a document?+
    Inside Advizo, open Document Hub, upload the PDF (or start from a template), drop the signature, initials, date and applicant name fields on the page, choose the client and send. The client sees a Review & Sign card in their Message Hub and a Documents to sign item on their portal dashboard. They adopt a signature by typing or drawing — with an optional phone QR flow — finish the document, and you receive the signed PDF plus a completion certificate against the client record.
    Is Advizo's e-signing legally valid in the UK?+
    Digital signatures collected through Document Hub are captured with the signer's identity tied to the authenticated client portal user, a timestamp, IP address and device metadata, and a full event trail from created through to signed. Under the UK Electronic Communications Act 2000 and eIDAS, electronic signatures are generally admissible as evidence. For any specific regulated document (deeds, wills, some mortgage instruments) you should confirm the acceptable signing method with your network and lender.
    Can joint applicants both sign the same document?+
    Yes. Document Hub has dedicated Applicant 1 and Applicant 2 name fields alongside signature and initials fields, so both applicants on a joint mortgage or protection case can confirm their name and sign the same PDF from the client portal — with a completion certificate recording each signer.
    What happens if a client signs the wrong thing?+
    From the document view page, click Send for re-sign. The previous signature is cleared, the PDF and field layout stay in place, and the client receives a fresh Review & Sign request in their Message Hub. It's a one-click way to correct a mistake without rebuilding the document.

    Ready to transform your firm?

    See how Advizo can streamline your workflows, delight your clients, and give you back your time. Book a tailored demo with our team today.